Treat your pooch to an extra stylish bed with our Ghanaian Dog Baskets.
Handwoven from sustainable and hard-wearing elephant grass, using natural coloured dyes. Each basket takes approximately 3 days to make. The handmade nature of the baskets makes each one unique with slight variances in patterns, colours and sizes.
If your basket becomes misshaped simply wet it, leave it for 5 minutes, re-mould using your hands. Leave to dry fully.
Recommended for indoor use only. Basket comes without pad.
Basket sizes are all approximate (length x width x height x height)
Medium: 72cm x 53cm x 28cm x 16cm Recommended for small to medium dogs such as French Bulldog, Beagle, Cocker Spaniel.
We aim to ensure that the joy and ease of ordering Cosy Coco products begins before the order is placed and continues through to the delivery and finally ownership.
When the time comes for delivery of your Cosy Coco custom rug, we give as much care and attention to the arrival of your pieces, as that which went into the making of them. You will be alerted by email with courier and tracking information once your rug is ready to be dispatched from Morocco.
*Please check current custom rug lead times on product pages
For deliveries to the UK and Europe please allow 3-5 business days once dispatched. Delivery may take up to 7 days according to the selected courier service.
For all other countries please allow 5-7 business days once dispatched. Delivery may take up to 20 business days according to the selected courier service.
Processing time for orders is 1-3 business days once payment has been received. If you would like your order expedited please email us at firstname.lastname@example.org (extra postage charges may apply). You will be alerted by email with courier and tracking information once your items are ready to be dispatched from the UK.
For UK Mainland we aim to deliver all orders within 3-5 business days of dispatch. Delivery may take up to 7 days according to the selected courier service. All orders are sent by courier tracked and signed.
For international deliveries our postage prices are based on total volumetric weight of your order, calculated at checkout. All international orders are sent by courier tracked and signed. International orders are usually delivered within 5-7 business days of dispatch but may take up to 20 business days. Please get in touch if you have any specific requirements. If the parcel has not reached you within this time, please email us on the above email.
If you cannot see your country listed at checkout, please contact us so that we can provide you with a shipping quote.
All your lovely Cosy Coco items will be shipped together excluding our custom made rugs which ship directly from Morocco once they have been handwoven.
If you order more than one custom rug they will be shipped together from Marrakech.
Please ensure a valid mailing address and local phone number for the recipient are provided at checkout. We cannot be held responsible for items which are not received due to incorrect details.
If an order is returned to us by the courier company following unsuccessful delivery attempts, the original postage cost cannot be refunded and the same postage costs will apply to re-deliver the items.
Cosy Coco is not responsible for any additional charges, customs fees or duties once your package has reached your country. Customs processing may also cause delays which we cannot control. For any queries regarding local customs charges and processing please contact your government customs office.
Due to our rugs being made to order we are unable to accept returns or exchanges. We highly recommend ordering a sample patch before placing your order to ensure you are happy with the quality of the wool as well as the colour options. Please ensure measurements, colours and design are correct before purchasing.
Our custom rug orders are generally put into production 24 hrs after receipt of your order. We are therefore only able to cancel, change and refund custom orders up until 24hrs after purchase.
We want you to be happy with your rug and really hope that does not happen. We are available to answer any questions you may have before placing your order.
We really hope you are happy with your purchases but if for any reason you aren’t, we are happy to accept returns and offer exchanges or refunds. You must let us know within 14 days of receipt of your order and we must receive the items back within 28 days of receipt. If you are not happy with your item please email us at email@example.com. Returned products must be in the same condition as received, complete with original packaging, tags and labels attached. We cannot refund the cost of shipping and we do require you to pay for the postage of your returned items. Used or customer damaged items cannot be refunded or exchanged. We advise you to send the items with tracking in the event of any problems. If you do not return the goods within the 28 days time, we reserve the right to withdraw the refund and will issue you with a credit note instead.